SHIPPING

Handling time:

Orders will be dispatched within 2 working days (Monday - Friday). 

All orders are shipped from Copenhagen, Denmark - followed with a track and trace number provided via email. 


Delivery times (when dispatched):

DENMARK: 1-3 working days (GLS)

EUROPE: 1-2 working days (DHL GO GREEN)

REST OF THE WORLD: 2-4 working days (DHL GO GREEN)

Please note that any duty and taxes incurred in the country of destination are the responsibility of the customer. 


Shipping rates:

DENMARK: 8€ 

EUROPE: 15€

REST OF THE WORLD: 20€

Returns:

If you are not completely satisfied with your purchase from us, you can return it for a refund or exchange (only exchange if the required item is in stock). Items must be returned within 14 days of receiving it. They must be returned unused in their original packaging and with all tags/labels still attached.

Please note customers will not be refunded for initial shipping costs or taxes. Furthermore we cannot take responsibility for items damaged or lost in the return transit.

To make a return:

To return an item(s), please contact us on our contact formula on the website or directly on e-mail: contact@vous-decidez.com